Privacy Policy
Last Updated: October 10, 2026. This Privacy Policy describes how On The Grind, Tree Stump Removal (“we,” “our,” or “us”) handles personal information collected through our website at https://www.onthegrindstump.com.
1. Information We Collect
Because our business operates on a direct phone-call model, we do not require visitors to register accounts or submit personal information through website forms unless explicitly enabled. When you contact us via telephone at (858) 780-5212, we collect details necessary to fulfill your tree service request, including your name, contact phone number, service address in Central Illinois, and details regarding your tree or stump removal project.
2. Technical & Analytics Data
Like most modern websites, our hosting servers may automatically record standard technical data such as your IP address, browser type, referring pages, and device operating system. We may utilize privacy-conscious analytics tools (such as Google Analytics 4) to monitor aggregated traffic patterns and optimize page load performance. This data contains no personally identifiable information.
3. How We Use Your Information
Information you provide is used strictly to:
- Provide free on-site tree service and stump grinding estimates.
- Coordinate emergency storm damage crew dispatch to your property.
- Communicate work schedules, utility markings via JULIE 811, and invoices.
- Ensure compliance with Illinois laws and insurance requirements.
4. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information to third-party marketers. We share job details only with essential operational service providers, such as underground utility notification systems (JULIE 811) or insurance adjusters at your explicit request.
5. Business Organization & Operating Standards
On The Grind, Tree Stump Removal is a fully insured and bonded tree care and stump grinding service founded in 2019, proudly serving Springfield, Sherman, and all surrounding Sangamon County communities.
6. Contacting Us
If you have questions regarding this Privacy Policy or wish to review information on file, please contact us by phone at (858) 780-5212.